Returns Policy
Refunds, returns, and exchanges
We accept returns up to 30 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs & a 20% restocking/admin fee.
If the item has been fitted, damaged or marked in any way we will not be able to process a refund.
In the event that your order arrives damaged in any way, please email us as soon as possible at sales@piratecampco.com.au with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
If you have any further questions, please don't hesitate to contact us at sales@piratecampco.com.au.